Portering

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14 articles in this collection
Written by Infinity Health

How can users see the number of pending tasks?

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Written by Infinity Health
Updated over a week ago

What to do if a request has a mistake

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Written by Infinity Health
Updated over a week ago

Complete a request

Once you have arrived at the destination with the patient or item, change the status of the request to COMPLETE
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Written by Infinity Health
Updated over a week ago

Start a request, once accepted

Once you arrive at the patient or the item, change the status of a request to STARTED
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Written by Infinity Health
Updated over a week ago

View current request

For porters - see the details of the current request you have already accepted
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Written by Infinity Health
Updated over a week ago

View and accept the next request

For porters - see the next request on the list and accept it
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Written by Infinity Health
Updated over a week ago

Escalate a request

Mark a porter request as "escalated" to move it to the top of the porters' requests list
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Written by Infinity Health
Updated over a week ago

View archived requests

See details of requests that have been completed and cancelled
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Written by Infinity Health
Updated over a week ago

Cancel a request

How to cancel a request for a porter
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Written by Infinity Health
Updated over a week ago

Track the stages of a request

See whether a request has been accepted, is in progress, has been completed or cancelled
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Written by Infinity Health
Updated over a week ago

Request a porter

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Written by Infinity Health
Updated over a week ago

Sign out

How to sign out of Infinity's portering request platform
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Written by Infinity Health
Updated over a week ago

Sign in

How to sign in to Infinity's porter request platform
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Written by Infinity Health
Updated over a week ago

Account basics

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Written by Infinity Health
Updated over a week ago